We collect the questions that we receive across our social media and other channels and answer them!

Yes, our sanitizers and disinfectants are registered by FDA and Health Canada. Here are registration numbers that you can check out:

  • Sanitizers - NPN 80097934, NDC 80773-001
  • Non-Alcohol Spray - DIN # 02512823
  • Non-Alcohol Wipes - DIN # 02512971
  • Sanitizing Wipes - NPN # 80105774

Yes, you are welcome to shop online at our store https://sopureproducts.ca/

Our scented and unscented sanitizer are manufactured in the same room and using the same equipment. There may be the probability that the unscented sanitizer has come in contact with machinery that was used to package and manufacture the scented ones, that is why we list fragrance as a probable ingredient. We do not add any fragrances to our unscented products. Please if you don’t feel comfortable, do not use them.

Yes, you can find them on most of the pages in the "Products" category. 
https://sopureproductsinc.com/products and in the product description on our online store https://sopureproducts.ca/

Ideally not, but for short periods you may. Alcohol will dry the seals when SoPure has emollients and moisturizers that act as lubricants for the seal.

It is more summer breeze fragrance, very refreshing.

Yes, we ship to the US. You can place and order on our online store https://sopureproducts.ca/ or contact us directly for a wholesale order via email 


We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 


To start a return, you can contact us at info@sopureproductsinc.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 


You can always contact us for any return question at info@sopureproductsinc.com. 


Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 


Exceptions / non-returnable items 

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 


Unfortunately, we cannot accept returns on sale items or gift cards. 



The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 



We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.